Outbound SMS Incident

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Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Dec 04, 2024 - 20:16 EST

Update

We are continuing to investigate this issue.

Posted Dec 04, 2024 - 20:07 EST

Investigating

Bandwidth teams have identified an incident impacting outbound SMS, MMS, and Toll Free messages towards AT&T destinations. Teams are actively working to restore expected messaging behavior.

Posted Dec 04, 2024 - 20:00 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound).