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Intermittent One-Way Audio

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Nov 17, 2021 - 18:12 EST

Update

After continued monitoring, we consider this incident resolved.

Posted Nov 17, 2021 - 18:12 EST

Monitoring

Bandwidth teams have restored expected audio. We continue to monitor for expected voice behavior.

Posted Nov 17, 2021 - 16:46 EST

Identified

A small subset of East Coast datacenter customers may experience intermittent one-way audio on origination (inbound) calls. All teams are actively engaged.

Posted Nov 17, 2021 - 15:14 EST

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States).