Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free MMS delays

Incident Report for Bandwidth

Resolved

Along with our industry partner, Bandwidth is considering this incident closed as we have seen Toll Free MMS function return to normal levels.
Posted Apr 18, 2020 - 22:41 EDT

Monitoring

Our industry partner has implemented a fix for the issue causing the delays and Bandwidth is now seeing activity return to normal. We're continuing to monitor the situation for resolution.
Posted Apr 18, 2020 - 21:17 EDT

Identified

Our industry partner has identified the source of MMS delays and is working towards a resolution.
Posted Apr 18, 2020 - 20:07 EDT

Update

Bandwidth is still investigating inbound and outbound delays for toll free MMS along side our industry vendor.
Posted Apr 18, 2020 - 19:11 EDT

Update

Bandwidth is still investigating inbound and outbound delays for toll free MMS along side our industry vendor.
Posted Apr 18, 2020 - 18:11 EDT

Investigating

Bandwidth is currently investigating inbound and outbound delays for toll free MMS along side our industry vendor.
Posted Apr 18, 2020 - 16:45 EDT
This incident affected: United States Messaging Services (Toll Free MMS - Inbound, Toll Free MMS - Outbound).