Issue sending and receiving from Short Code

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Incidents across areas

Incident Report for Bandwidth

Resolved

Bandwidth has seen the issue sending to and receiving from short code stabilize, and we now consider this issue resolved.

Posted May 10, 2019 - 18:00 EDT

Update

We are continuing to monitor for any further issues.

Posted May 10, 2019 - 17:39 EDT

Monitoring

Bandwidth has seen the issue sending to and receiving from short resolve and we are monitoring for stability.

Posted May 10, 2019 - 17:38 EDT

Investigating

Bandwidth has identified an issue on our V1 messaging service when sending and receiving from short codes. All relevant teams are currently engaged.

Posted May 10, 2019 - 17:28 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging).