Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Emergency Call CDR Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 03, 2026 - 08:39 EDT

Investigating

Bandwidth with teams are investigating an incident impacting emergency call CDR record generation. These records are delayed in processing. Emergency call routing is not impacted by this incident.

Posted Aug 03, 2026 - 07:40 EDT

This incident affected: Portals (Bandwidth App, 9-1-1 Dashboard).