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Bandwidth International Market Impairment - Brazil - Ribeirao Preto

Incident Report for Bandwidth

Resolved

This incident has been resolved and the service in the area is up again.

Start: 09/Aug/2023 17:44 GMT
End: 10/Aug/2023 04:00 GMT

Posted Aug 10, 2023 - 08:54 EDT

Update

We are continuing to investigate the issue with the carrier.

Posted Aug 10, 2023 - 08:25 EDT

Investigating

We are investigating a network impairment in Brazil (in the area of Ribeirao Preto) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

Posted Aug 09, 2023 - 15:19 EDT

This incident affected: Brazil Calling Services (Inbound Calling- Brazil).