Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - JFK
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Oct 17, 2019 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance on the JFK Edge Proxy. While all steps have been taken to minimize impact, the proxy will be unavailable for up to 15 minutes during the maintenance window.

The DFW Edge Proxy will be unaffected during this event. JFK Edge Proxy customers may choose to point all traffic at DFW to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Oct 04, 2019 - 10:24 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).