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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Bandwidth Local Market Impairment - 220 - Pleasantville, NJ
    Incident Report for Bandwidth
    Resolved
    Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.
    Posted Jan 14, 2021 - 05:45 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Jan 14, 2021 - 02:27 EST
    Monitoring
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Jan 13, 2021 - 22:03 EST
    Update
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 13, 2021 - 18:02 EST
    Identified
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 13, 2021 - 14:01 EST
    Investigating
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 13, 2021 - 14:01 EST
    Update
    We are continuing to work on a fix for this issue.
    Posted Jan 13, 2021 - 10:10 EST
    Update
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 13, 2021 - 06:16 EST
    Update
    Update:Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 13, 2021 - 02:16 EST
    Update
    Update: Our carrier is continuing to isolate the cause of this incident.
    Posted Jan 12, 2021 - 23:26 EST
    Update
    Update: Our carrier is continuing to isolate the cause of this incident.
    Posted Jan 12, 2021 - 18:43 EST
    Update
    Update: Our carrier is continuing to isolate the cause of this incident.
    Posted Jan 12, 2021 - 14:15 EST
    Identified
    We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

    We are currently working with our carrier for resolution.
    Posted Jan 12, 2021 - 10:21 EST
    This incident affected: United States Local Market Status (220 - Pleasantville, NJ).
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