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WebRTC One Way Audio Incident

Incident Report for Bandwidth

Resolved

After continued monitoring with observed stability, we consider this incident resolved.

Posted Jan 26, 2022 - 18:00 EST

Monitoring

Bandwidth teams have restored Two Way Audio on WebRTC traffic. We continue to monitor for stability.

Posted Jan 26, 2022 - 17:18 EST

Identified

At this time we've identified the issue and we're working on mitigation. Updates to follow as they situation progresses.

Posted Jan 26, 2022 - 16:43 EST

Investigating

Bandwidth teams are currently investigating an incident causing a One-Way Audio condition on our WebRTC product. All teams are actively engaged.

Posted Jan 26, 2022 - 13:30 EST