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Bandwidth Local Market Impairment - 736 - Monterey, CA

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.

Posted Dec 17, 2021 - 14:42 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2021 - 12:09 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2021 - 08:10 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2021 - 03:22 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 16, 2021 - 22:49 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 16, 2021 - 19:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 16, 2021 - 18:55 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 16, 2021 - 15:19 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 16, 2021 - 12:26 EST

Update

We are continuing to work with our carrier for resolution

Posted Dec 16, 2021 - 11:21 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 16, 2021 - 07:22 EST

Update

Technicians continue to actively resolve this issue.

Posted Dec 16, 2021 - 03:09 EST

Update

Bandwidth continues to work with carrier technicians to resolve this issue.

Posted Dec 15, 2021 - 23:03 EST

Update

Bandwidth is continuing to engage technicians for resolution of this issue at this time.

Posted Dec 15, 2021 - 17:04 EST

Update

Field technicians are actively engaged at this time working towards resolution for this issue.

Posted Dec 15, 2021 - 13:33 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 15, 2021 - 10:06 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 15, 2021 - 04:56 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 15, 2021 - 00:05 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 14, 2021 - 17:59 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 14, 2021 - 13:59 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 14, 2021 - 10:08 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2021 - 03:22 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2021 - 22:38 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2021 - 18:39 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2021 - 14:39 EST

Update

We continue to work with our carrier for resolution.

Posted Dec 13, 2021 - 09:43 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2021 - 06:37 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2021 - 02:30 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 23:49 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 19:40 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 15:38 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 11:43 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 07:42 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 12, 2021 - 03:42 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 11, 2021 - 23:24 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 11, 2021 - 18:02 EST

Update

Our carrier is continuing to isolate the cause of this incident.

Posted Dec 11, 2021 - 12:39 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 11, 2021 - 07:40 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 11, 2021 - 03:48 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 23:48 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 19:48 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 15:48 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 11:48 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 07:23 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2021 - 03:16 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 09, 2021 - 23:17 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 09, 2021 - 19:15 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 09, 2021 - 11:19 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 09, 2021 - 06:13 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 09, 2021 - 02:09 EST

Update

Our carrier is continuing to isolate the cause of this incident.

Posted Dec 08, 2021 - 21:06 EST

Update

Our carrier is continuing to isolate the cause of this incident.

Posted Dec 08, 2021 - 17:06 EST

Identified

Our carrier has identified an equipment malfunction and is working to complete replacement

Posted Dec 08, 2021 - 13:06 EST

Update

Our carrier is continuing to isolate the cause of this incident.

Posted Dec 08, 2021 - 09:10 EST

Update

We are continuing to investigate this issue.

Posted Dec 08, 2021 - 05:01 EST

Update

We are continuing to investigate this issue.

Posted Dec 08, 2021 - 00:15 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Posted Dec 07, 2021 - 18:13 EST