Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Network Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Nov 15, 2018 - 05:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2018 - 00:00 EST
Scheduled
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

The following services will not be impacted during the maintenance:
Inbound Voice (origination) calls
Outbound Voice (termination) calls
SMS/MMS Messaging:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Nov 05, 2018 - 09:43 EST
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).