Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 244 - Roanoke, VA

Incident Report for Bandwidth

Resolved

Our carrier has completed repairs and we see services restored and stable.

Start Time: 13:33 ET July 16th
Stop Time: 00:20 ET July 17th
Posted Jul 17, 2019 - 06:13 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 17, 2019 - 02:41 EDT

Update

Work is ongoing to repair the circuit impacting your services.
Posted Jul 16, 2019 - 22:57 EDT

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jul 16, 2019 - 17:37 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Jul 16, 2019 - 13:48 EDT