Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound MMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth is considering this incident resolved at this time as we have not seen delays for several hours. We will continue to pursue an RCA from our vendor for the cause/fix of the issue.
Posted Apr 13, 2020 - 10:39 EDT

Update

At this Bandwidth is still seeing inbound delivery for MMS functioning normally. We're still monitoring while we await confirmation of resolution from our vendor.
Posted Apr 13, 2020 - 09:56 EDT

Monitoring

At this Bandwidth has seen inbound delivery for MMS return to normal. We're still monitoring while we await confirmation of resolution from our vendor.
Posted Apr 13, 2020 - 07:33 EDT

Update

Bandwidth is still investigating a vendor incident resulting in Inbound MMS Delivery delays. We are escalating with our vendor. Toll Free MMS is still not impacted. Next update will come at 8am EST unless further updates are required before then.
Posted Apr 12, 2020 - 23:30 EDT

Update

Bandwidth is still investigating a vendor incident resulting in Inbound MMS Delivery delays. We are escalating with our vendor. Toll Free MMS is still not impacted.
Posted Apr 12, 2020 - 21:30 EDT

Investigating

Bandwidth is investing a vendor incident resulting in Inbound MMS Delivery delays. We are escalating with our vendor. Toll Free MMS is not impacted.
Posted Apr 12, 2020 - 20:36 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).