Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 05:05 - 20:07 UTC on January 30, customers reports in the Bandwidth App utilized outdated information resulting in non real-time reporting.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Feb 09, 2026 - 13:49 EST
Resolved
This incident has been resolved.
Posted Jan 30, 2026 - 16:19 EST
Monitoring
Teams are observing expected App behavior and timely reporting. We will monitor for prolonged stability.
Posted Jan 30, 2026 - 15:12 EST
Identified
Bandwidth teams have identified an incident impacting reporting in the Bandwidth App. Customers may experience non-realtime reporting at this time.
