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Bandwidth International Market Impairment - Singapore

Incident Report for Bandwidth

Postmortem

Between 05:52 - 09:38 UTC on October 8, inbound and outbound voice calls in our Singapore market were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20241008 | BWI Voice Singapore

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 09, 2024 - 08:10 EDT

Resolved

This incident has been resolved.

Posted Oct 08, 2024 - 09:27 EDT

Investigating

We are investigating a network impairment in Singapore with our carrier affecting both inbound and outbound voice traffic. We are currently working with our carrier for resolution.

Posted Oct 08, 2024 - 05:06 EDT

This incident affected: Singapore Calling Services (Inbound Calling- Singapore, Outbound Calling- Singapore).