Outbound 10DLC SMS Incident
Incident
Report for Bandwidth
Resolved
The root cause of this incident has been resolved, so we’re closing the incident. Please note, there still may be affected campaigns on the network, and customers should open cases with the Messaging Support team should they encounter further issues. Those will be addressed on a case by case basis by the appropriate team.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Update
Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.
Investigating
Bandwidth teams are investigating an intermittent outbound 10DLC incident where some T-Mobile handsets are not receiving inbound messages from Bandwidth. Teams are actively working to restore expected messaging behavior.
This incident affected: United States Messaging Services (SMS Messaging (SMPP)).