Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2019 - 00:00 EDT
This maintenance has been rescheduled to the following maintenance window:
September 13, 2019 00:00 - 06:00 ET.
Posted Sep 05, 2019 - 10:48 EDT
Due to the potential for inclement weather, we are postponing this maintenance.
The new maintenance window is as follows:
September 18, 2019 00:00 - 06:00 ET.
Posted Sep 04, 2019 - 11:10 EDT
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.
Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:
244 - Roanoke, VA 332 - South Bend, IN 350 - Appleton, WI 420 - Asheville, NC 428 - Wilmington, NC 432 - Myrtle Beach, SC 442 - Augusta, GA 534 - Topeka, KS
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the DFW data center.
Direct Link Services (DLS): Bandwidth advises that customers route all traffic through their geo-redundant site during this maintenance window to eliminate any potential impact.
The following services will not be impacted during the maintenance: SMS/MMS Messaging HTTP Voice / Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 27, 2019 - 12:09 EDT
This scheduled maintenance affected: Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP), Direct Link Services (DLS)), Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP), Direct Link Services (DLS)), 9-1-1 Services (9-1-1 Call Routing Service), and Local Market Status (244 - Roanoke, VA, 332 - South Bend, IN, 350 - Appleton, WI, 420 - Asheville, NC, 428 - Wilmington, NC, 432 - Myrtle Beach, SC, 442 - Augusta, GA, 534 - Topeka, KS).