Status

All Systems Operational

Status

Under Maintenance

Status

Degraded Performance

Status

Partial Outage

Status

Major Outage


Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - ATL Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted 7 days ago. Sep 13, 2019 - 02:52 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 days ago. Sep 13, 2019 - 00:00 EDT
Update
This maintenance has been rescheduled to the following maintenance window:

September 13, 2019 00:00 - 06:00 ET.
Posted 14 days ago. Sep 05, 2019 - 10:48 EDT
Update
Due to the potential for inclement weather, we are postponing this maintenance.

The new maintenance window is as follows:

September 18, 2019 00:00 - 06:00 ET.
Posted 15 days ago. Sep 04, 2019 - 11:10 EDT
Scheduled
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:

244 - Roanoke, VA
332 - South Bend, IN
350 - Appleton, WI
420 - Asheville, NC
428 - Wilmington, NC
432 - Myrtle Beach, SC
442 - Augusta, GA
534 - Topeka, KS

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the DFW data center.

Direct Link Services (DLS): Bandwidth advises that customers route all traffic through their geo-redundant site during this maintenance window to eliminate any potential impact.

The following services will not be impacted during the maintenance:
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted 23 days ago. Aug 27, 2019 - 12:09 EDT
This scheduled maintenance affected: Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP), Direct Link Services (DLS)), Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP), Direct Link Services (DLS)), 9-1-1 Services (9-1-1 Call Routing Service), and Local Market Status (244 - Roanoke, VA, 332 - South Bend, IN, 350 - Appleton, WI, 420 - Asheville, NC, 428 - Wilmington, NC, 432 - Myrtle Beach, SC, 442 - Augusta, GA, 534 - Topeka, KS).