Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

JFK Datacenter Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 08, 2026 - 11:36 EDT

Monitoring

Teams are observing expected network behavior. We will continue to monitor for stability.

Posted Apr 08, 2026 - 09:27 EDT

Investigating

Some customers may experience outbound call failures when routing via our JFK Datacenter. These calls may be retried via ATL. Teams are working to restore expected network connectivity.

Posted Apr 08, 2026 - 07:01 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States).