Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Toll Free Outbound Calling Incident

Incident Report for Bandwidth

Monitoring

Teams are observing expected toll-free traffic transmission across the Bandwidth network. We will monitor for prolonged stability.

Posted Oct 20, 2026 - 17:34 EDT

Investigating

Bandwidth teams are investigating an outbound, toll-free calling incident where some outbound calls are receiving unexpected 404 SIP response codes

Posted Oct 20, 2026 - 17:10 EDT

This incident affects: United States Outbound Calling Services (Toll-Free calling - Outbound (SIP) - United States).