Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Possible Dropped or failed calls
Incident Report for Bandwidth
Resolved
We have confirmed through monitoring that function has returned to expected levels and we're considering this incident resolved.
Posted Jan 06, 2021 - 16:42 EST
Monitoring
Between 09:58:39 AM ET - 10:03:13 AM today, a subset of our traffic to our Atlanta data centers was disrupted. Customer calls may have been dropped or failed to set up during this time period. We're currently monitoring for stability.
Posted Jan 06, 2021 - 10:35 EST
This incident affected: Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP), REST APIs - HTTP Voice, REST APIs - SIP Voice, BXML) and Inbound Calling Services (Inbound Calling (SIP), Inbound Calling - Canada (SIP), Toll-Free calling - Inbound (SIP), REST APIs - HTTP Voice, REST APIs - SIP Voice, BXML).