Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound 10DLC Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Dec 03, 2024 - 12:31 EST

Update

Teams have identified the source of this incident and have worked to mitigate the impact. Teams continue to work to fully restore expected inbound messaging behavior.
Posted Dec 03, 2024 - 08:05 EST

Identified

Teams have identified the source of this incident and are working to restore expected behavior.
Posted Dec 02, 2024 - 22:52 EST

Update

We are continuing to investigate this issue.
Posted Dec 02, 2024 - 18:59 EST

Update

We are continuing to investigate this issue.
Posted Dec 02, 2024 - 18:58 EST

Investigating

Bandwidth teams are investigating an inbound 10DLC incident to Bandwidth powered numbers. These messages may not be delivered to the Bandwidth network as expected from an industry vendor.
Posted Dec 02, 2024 - 18:42 EST
This incident affected: United States Messaging Services (SMS Messaging (SMPP), REST APIs - HTTP SMS Messaging).