Final: Our upstream provider has corrected the underlying issue and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 11:24 AM ET
Stop Time: 12:29 PM ET
Posted 4 months ago. Apr 04, 2019 - 14:36 EDT
Our upstream vendor has reported that the underlying issue is resolved and service has been fully restored. We will continue to monitor the stability of this service.
Posted 4 months ago. Apr 04, 2019 - 12:55 EDT
Our upstream vendor has determined the underlying issue is due to a widespread power outage in the region. We will continue to work with the vendor to restore services and we will provide further updates as they become available.
Posted 4 months ago. Apr 04, 2019 - 12:03 EDT
Our upstream vendor is currently experiencing a transport issue that is affecting inbound origination service in Halifax, Nova Scotia.
We are currently working with our upstream vendor for resolution.