Bandwidth Dashboard Incident
Incident
Report for Bandwidth
Resolved
Our vendor has implemented a fix and it has remained stable. We consider this incident resolved.
Monitoring
Customers should see previously submitted orders changing to "complete" in dashboard and can submit new orders. We will continue to monitor.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Identified
Our industry partner has put a fix in place and we are monitoring for improvements.
Update
We are continuing to work with our vendor on a fix for this industry partner issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to work with our vendor on a fix for this issue.
Update
We are continuing to work with our vendor on a fix for this issue.
Update
We are continuing to work with our vendor on a fix for this issue.
Investigating
A small number of API GET requests on Port In order IDs are failing for some orders. We are engaging with our vendor on the issue.
This incident affected: Portals (Bandwidth Dashboard).