Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Dashboard Incident

Incident Report for Bandwidth

Resolved

Our vendor has implemented a fix and it has remained stable. We consider this incident resolved.
Posted Feb 17, 2021 - 21:36 EST

Monitoring

Customers should see previously submitted orders changing to "complete" in dashboard and can submit new orders. We will continue to monitor.
Posted Feb 17, 2021 - 19:08 EST

Update

Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Posted Feb 17, 2021 - 14:42 EST

Update

Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Posted Feb 17, 2021 - 11:15 EST

Update

Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Posted Feb 17, 2021 - 09:45 EST

Update

Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Posted Feb 16, 2021 - 14:53 EST

Identified

Our industry partner has put a fix in place and we are monitoring for improvements.
Posted Feb 16, 2021 - 14:38 EST

Update

We are continuing to work with our vendor on a fix for this industry partner issue.
Posted Feb 16, 2021 - 10:35 EST

Update

We are continuing to investigate this issue.
Posted Feb 16, 2021 - 10:35 EST

Update

We are continuing to work with our vendor on a fix for this issue.
Posted Feb 16, 2021 - 08:00 EST

Update

We are continuing to work with our vendor on a fix for this issue.
Posted Feb 15, 2021 - 20:28 EST

Update

We are continuing to work with our vendor on a fix for this issue.
Posted Feb 15, 2021 - 15:41 EST

Investigating

A small number of API GET requests on Port In order IDs are failing for some orders. We are engaging with our vendor on the issue.
Posted Feb 15, 2021 - 14:03 EST
This incident affected: Portals (Bandwidth App).