Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 550 - Abilene, TX

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 05/11/2023 19:02 ET

Stop Time: 05/11/2023 23:40 ET
Posted May 12, 2023 - 05:19 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all
repairs are complete.
Posted May 12, 2023 - 03:35 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted May 11, 2023 - 23:20 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted May 11, 2023 - 19:20 EDT