Unregistered Traffic Error Code Incident
Incident
Report for Bandwidth
Resolved
Bandwidth teams have been advised by the impacted vendor of a prolonged complete resolution time and, as such, are closing this incident. A temporary resolution has been implemented to return (4)774 rather than (4)752.
Due to the prolonged complete resolution time given by the vendor, please visit our Known Issues support page for further details.
Due to the prolonged complete resolution time given by the vendor, please visit our Known Issues support page for further details.
Update
Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
Update
Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
Update
Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
Update
Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.
Update
Bandwidth teams continue investigating this incident affecting Unregistered 10DLC Messaging Traffic. The impaired vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.
To mitigate this issue, a temporary adjustment has been made to return error code (4)774 instead of (4)752
To mitigate this issue, a temporary adjustment has been made to return error code (4)774 instead of (4)752
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
At this time, a temporary change has been implemented to return (4)774 rather than (4)752.
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
Update
Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.
Teams are actively working with the impaired vendor to restore expected error codes.
Teams are actively working with the impaired vendor to restore expected error codes.
Update
Bandwidth teams continue to investigate this incident in partnership with the impacted vendor.
Update
Bandwidth teams continue to investigate this incident in partnership with the impacted vendor.
Update
Bandwidth teams continue to investigate this incident.
Update
Bandwidth teams continue to investigate this incident.
Investigating
Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.
Additional details on 10DLC Registration can be found on our support site.
Additional details on 10DLC Registration can be found on our support site.
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).