Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Emergency Network Maintenance - ATL Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Nov 07, 2024 - 03:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2024 - 00:01 EST
Scheduled
Bandwidth will be performing emergency network maintenance in our ATL data center. Bandwidth is taking every measure available to ensure impact is minimal however, customers may observe a brief loss in service. Customers should be prepared to receive from and route to their corresponding geo-redundant locations to prevent service disruption.

911 Services: Bandwidth advises customers to route their 911 traffic to the DFW data center.

Outbound Voice Services: Bandwidth advises that customers route outbound calls through their geo-redundant site.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Nov 06, 2024 - 08:14 EST
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Canada Calling Services (Inbound Calling - Canada (SIP)), 9-1-1 Services (9-1-1 Call Routing Service), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).