Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
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Emergency Network Maintenance - RDU Data Center
Scheduled Maintenance
Report for Bandwidth
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Bandwidth will be performing emergency network maintenance in our RDU data center to perform a reboot on a degraded switch. Bandwidth is taking all necessary steps to eliminate impact during the maintenance window.
During the reboot, number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be briefly unavailable for the following platforms:
-EVS/911 Dashboard, 911 API, CNAM HTTP API
-My.Bandwidth
-Application Platform
The Bandwidth Dashboard and API will be unable to process orders for up to 30 minutes.
The following services will not be impacted during the maintenance:
Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services
For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
During the reboot, number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be briefly unavailable for the following platforms:
-EVS/911 Dashboard, 911 API, CNAM HTTP API
-My.Bandwidth
-Application Platform
The Bandwidth Dashboard and API will be unable to process orders for up to 30 minutes.
The following services will not be impacted during the maintenance:
Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services
For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
This scheduled maintenance affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM)), Portals (Bandwidth App, 9-1-1 Dashboard), and 9-1-1 Services (9-1-1 Provisioning Service).