Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Bandwidth 911 Network Impairment

Incident Report for Bandwidth

Resolved

Bandwidth is resolving this incident. 911 calls continue to route as expected. Bandwidth will continue to closely monitor to ensure system stability.

Posted Aug 24, 2017 - 22:37 EDT

Monitoring

Bandwidth is now seeing 911 calls process normally. 911 calls are routing as expected. Bandwidth continues to monitor.

Posted Aug 24, 2017 - 22:10 EDT

Investigating

Bandwidth is seeing an impairment with 911 call processing. 911 calls are routing at this time but are being sent to the ECC (Emergency Call Center). Bandwidth is currently working to resolve this impairment.

Posted Aug 24, 2017 - 21:57 EDT

This incident affected: 9-1-1 Services (9-1-1 Call Routing Service, 9-1-1 Provisioning Service).