Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Toll Free Messaging Delays

Incident Report for Bandwidth

Resolved

Bandwidth has seen continued stabilization of TF SMS delivery. We now consider this incident resolved.

Posted Apr 20, 2020 - 19:14 EDT

Monitoring

Our industry partner has implemented a fix to resolve the Toll-Free messaging delays. We will continue to monitor for stability.

Posted Apr 20, 2020 - 17:40 EDT

Investigating

Bandwidth is investigating inbound and outbound Toll-Free messaging delays alongside our industry partner. Bandwidth is observing some Toll-Free Messages being rejected at this time.

Posted Apr 20, 2020 - 17:06 EDT

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).