Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between October 24 18:30 - October 25 01:25 UTC, Bandwidth customers may have encountered issues attempting to download billing reports from the Bandwidth App UI.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Nov 16, 2024 - 13:13 EST
Resolved
This incident has been resolved.
Posted Oct 24, 2024 - 21:36 EDT
Update
Bandwidth teams are investing an incident impacting the ability to download Billing Reports from the Bandwidth App UI. API Downloads are not impacted.
Posted Oct 24, 2024 - 19:54 EDT
Identified
Bandwidth teams are investing an incident impacting the ability to download Billing Reports from the Bandwidth App UI. API Downloads are not impacted.
