Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Inbound Calling Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Oct 17, 2023 - 22:30 EDT

Monitoring

Teams are observing expected network behavior with this carrier. We will continue to monitor for stability.

Posted Oct 17, 2023 - 21:50 EDT

Identified

Bandwidth teams have identified an off network incident impacting inbound voice traffic from Lightspeed to Bandwidth. We have engaged this carrier and are working with them to restore expected call behavior.

Posted Oct 17, 2023 - 20:22 EDT

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States).