Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Bandwidth App Incident
Incident
Report for Bandwidth
Postmortem
Between 16:28 - 17:06 UTC on November 13, the Bandwidth App and API were impaired for customers.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Resolved
This incident has been resolved.
Update
Bandwidth teams continue to monitor this incident for prolonged stability.
Monitoring
Teams are observing expected App behavior for both UP and API users.
Update
Teams continue to investigate this incident impacting UI and API access to the Bandwidth App.
Investigating
Bandwidth teams are investigating an incident that is causing unexpected errors or failures while using the Bandwidth App. Teams are working to restore expected App behavior.
This incident affected: Portals (Bandwidth App).