Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs on the cut fiber and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 11/07/2021 01:52:25 AM ET

Stop Time: 11/07/2021 07:05:39 AM ET
Posted Nov 07, 2021 - 12:43 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 07, 2021 - 09:58 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 07, 2021 - 09:57 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Nov 07, 2021 - 09:13 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Nov 07, 2021 - 06:01 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Nov 07, 2021 - 02:09 EST