Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth International Market Impairment - Brazil - São José dos Campos

Incident Report for Bandwidth

Resolved

This incident is being resolved:

Start Time: 28/Jun/2023 17:00 GMT
End Time: 29/Jun/2023 20:00 GMT
Posted Jun 30, 2023 - 14:29 EDT

Monitoring

Our partner in Brazil informed us that the issue is resolved.
We are now monitoring the traffic to ensure it's stable.
Posted Jun 30, 2023 - 12:08 EDT

Update

We are continuing to investigate this issue.
Posted Jun 30, 2023 - 00:28 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 19:02 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 15:06 EDT

Investigating

We are investigating a network impairment in Brazil (in the area of São José dos Campos) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Posted Jun 29, 2023 - 10:55 EDT
This incident affected: Brazil Calling Services (Inbound Calling- Brazil).