Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

ATL - Voice Calling Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Feb 17, 2024 - 19:31 EST

Identified

Bandwidth teams have identified the source of the PDD and are working to restore expected call behavior.
Posted Feb 17, 2024 - 18:35 EST

Update

We are continuing to investigate this issue.
Posted Feb 17, 2024 - 18:30 EST

Investigating

Bandwidth teams are investigating a voice calling incident in our Atlanta Data Center which is resulting in an increase of PDD for calls.
Posted Feb 17, 2024 - 16:46 EST
This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).