Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA:568 (Harlingen, TX)

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 06/25/2021 09:55 ET

Stop Time: 06/25/2021 15:06 ET
Posted Jun 25, 2021 - 20:02 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Jun 25, 2021 - 17:32 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Jun 25, 2021 - 13:40 EDT

Identified

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Jun 25, 2021 - 10:12 EDT