Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
A fix was implemented for this issue, function has returned to normal, and we have confirmed stability. We are considering this incident resolved.
Posted Dec 09, 2021 - 12:41 EST
Update
At this time we are only seeing this incident affect outbound voice service. We are still investigating and will provide further updates as they become available.
Posted Dec 09, 2021 - 11:40 EST
Investigating
We are currently investigating an incident impacting users of SIP Auth for both inbound and outbound voice calls. All relevant teams are engaged on the issue. Standard SIP Calling is not impacted.
Posted Dec 09, 2021 - 11:21 EST
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and Canada Calling Services (Inbound Calling - Canada (SIP)).
