Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Provisioning Errors with 10DLC

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jul 01, 2025 - 21:20 EDT

Monitoring

Expected provisioning behavior is being observed. We will continue to monitor for prolonged stability.

Posted Jul 01, 2025 - 18:44 EDT

Update

Teams have identified the source of this incident and are working to restore expected provisioning behavior.

Posted Jul 01, 2025 - 11:28 EDT

Identified

Teams have identified the source of this incident and are working to restore expected provisioning behavior.

Posted Jun 30, 2025 - 18:10 EDT

Update

Teams continue to investigate this incident.

Posted Jun 30, 2025 - 15:32 EDT

Update

Teams continue to investigate this incident. This incident impacts the ability to assign a number to a campaign.

Posted Jun 30, 2025 - 13:03 EDT

Investigating

Bandwidth teams are investigating provisioning errors with 10DLC provisioning requests. These requests are not completing as expected.

Posted Jun 30, 2025 - 11:18 EDT

This incident affected: Number Management Services (Line Feature Management).