Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 15:17 - 17:29 UTC on February 4, Bandwidth customers may have observed intermittent and minor disruption to inbound and outbound voice traffic through our ATL data center.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Feb 09, 2026 - 13:57 EST
Resolved
This incident has been resolved.
Posted Feb 04, 2026 - 13:54 EST
Monitoring
Teams are observing expected network behavior, and are monitoring for prolonged stability.
Posted Feb 04, 2026 - 13:14 EST
Investigating
Bandwidth teams are investigating an intermittent incident in our Atlanta Datacenter. Inbound and Outbound calls may intermittently fail to complete as expected. Teams are working to restore expected calling behavior. Outbound calls may be retired via a geo-redundant location.
Posted Feb 04, 2026 - 11:52 EST
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).
