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Bandwidth has concluded its investigation of this issue and determined that between 05:20 - 14:27 UTC on February 27, customers received errors when accessing the portability checker via the UI and API.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Mar 09, 2026 - 09:29 EDT
Resolved
This incident has been resolved.
Posted Feb 27, 2026 - 10:00 EST
Investigating
Teams are investigating an incident where the Bandwidth App portability checker is returning unexpected errors. This impacts both UI and API.