Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:
338 - Bloomington, IN 344 - Saginaw, MI 368 - Peoria, IL 440 - Savannah, GA 446 - Macon, GA 448 - Pensacola, FL 454 - Gainesville, FL 472 - Chattanooga, TN 477 - Huntsville, AL 478 - Montgomery, AL 480 - Mobile, AL 488 - Lake Charles, LA 492 - Baton Rouge, LA 522 - Springfield, MO 526 - Fort Smith, AR 540 - El Paso, TX 544 - Lubbock, TX 546 - Amarillo, TX 548 - Wichita Falls, TX 550 - Abilene, TX 554 - Longview, TX 556 - Waco, TX 562 - Beaumont, TX 564 - Corpus Christi, TX 568 - Harlingen, TX 624 - Duluth, MN 634 - Davenport, IA 635 - Cedar Rapids, IA 638 - Bismarck,ND 640 - Sioux Falls, SD 644 - Omaha, NE 658 - Colorado Springs, CO 953 - Tallahassee, FL 958 - Lincoln, NE
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
Direct Link Services (DLS): Bandwidth advises that customers route all traffic through their geo-redundant site during this maintenance window to eliminate any potential impact.
The following services will not be impacted during the maintenance: HTTP Voice / Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 30, 2019 - 12:21 EDT
This scheduled maintenance affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States), 9-1-1 Services (9-1-1 Call Routing Service), Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)), and United States Local Market Status (338 - Bloomington, IN, 344 - Saginaw, MI, 368 - Peoria, IL, 440 - Savannah, GA, 446 - Macon, GA, 448 - Pensacola, FL, 454 - Gainesville, FL, 472 - Chattanooga, TN, 477 - Huntsville, AL, 478 - Montgomery, AL, 480 - Mobile, AL, 488 - Lake Charles, LA, 492 - Baton Rouge, LA, 522 - Springfield, MO, 526 - Fort Smith, AR, 540 - El Paso, TX, 544 - Lubbock, TX, 546 - Amarillo, TX, 548 - Wichita Falls, TX, 550 - Abilene, TX, 554 - Longview, TX, 556 - Waco, TX, 562 - Beaumont, TX, 564 - Corpus Christi, TX, 568 - Harlingen, TX, 624 - Duluth, MN, 634 - Davenport, IA, 635 - Cedar Rapids, IA, 640 - Sioux Falls, SD, 644 - Omaha, NE, 658 - Colorado Springs, CO, 953 - Tallahassee, FL, 958 - Lincoln, NE).