Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Possible 10DLC MMS Delays

Incident Report for Bandwidth

Resolved

At this time we’ve confirmed delays have subsided, function is at expected levels, and we’re considering this incident resolved.
Posted Oct 31, 2022 - 22:03 EDT

Monitoring

Delays have been steadily decreasing for the past few hours along with volume. We will continue to monitor until they have ceased.
Posted Oct 31, 2022 - 19:42 EDT

Update

Delays have hit 25 minutes in some cases, and we expect them to continue to fluctuate until volume decreases. We will advise once they've subsided and we're able to start monitoring for stability.
Posted Oct 31, 2022 - 16:51 EDT

Identified

We've confirmed the issue is volume related and we'll provide updates as the delays progress.
Posted Oct 31, 2022 - 16:00 EDT

Investigating

We're currently investigating an incident causing MMS delivery delays. At this time it appears to be volume related, but we're testing to confirm. Relevant teams are engaged in the investigation.
Posted Oct 31, 2022 - 15:46 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).