Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Intermittent Issue With Messaging

Incident Report for Bandwidth

Resolved

Bandwidth is considering this issue resolved as we have confirmed function has returned to normal.
Posted Jun 08, 2020 - 19:26 EDT

Monitoring

Our industry partner has corrected what was causing the issue and we have seen functionality return to normal. We'll continue to monitor and advise once we consider the issue resolved.
Posted Jun 08, 2020 - 19:05 EDT

Identified

Bandwidth has identified an intermittent issue causing strange characters to appear in multiple-part inbound messages. We are currently engaged with our industry partner.
Posted Jun 08, 2020 - 17:28 EDT
This incident affected: United States Messaging Services (SMS Messaging (SMPP), REST APIs - HTTP SMS Messaging).