Bandwidth Local Market Impairment
Incident
Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 10/01/2022 05:06 ET
Stop Time: 10/01/2022 03:42 ET
Start Time: 10/01/2022 05:06 ET
Stop Time: 10/01/2022 03:42 ET
Update
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Update
We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
Due to the hurricane damage, several spans of fiber are damaged. Crews are on site and repairing and replacing.
Due to the hurricane damage, several spans of fiber are damaged. Crews are on site and repairing and replacing.
Update
We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
Carrier confirmed a fiber cut in the Charlottesville VA area that's impacting this circuit.
Continuing to isolate the fiber issue, the level 2 provider is currently engaged.
Carrier confirmed a fiber cut in the Charlottesville VA area that's impacting this circuit.
Continuing to isolate the fiber issue, the level 2 provider is currently engaged.
Identified
We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
We are currently working with our carrier for resolution.
This incident affected: United States Local Market Status (256 - Clarksburg, WV).