Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Dashboard Impairment

Incident Report for Bandwidth

Resolved

We’ve confirmed stability and we’re considering this incident resolved.

Posted Aug 31, 2023 - 19:27 EDT

Monitoring

The fix has been deployed and we’re monitoring for stability.

Posted Aug 31, 2023 - 18:05 EDT

Update

We're still working on deploying a permanent fix for the underlying issue, but we've implemented temporary mitigation that has returned function to expected levels.

Posted Aug 31, 2023 - 11:39 EDT

Identified

We've identified the issue and we're working on implementing a remedy.

Posted Aug 31, 2023 - 09:58 EDT

Investigating

We’re currently investigating an issue impairing new user creation and user role changes in the BE dashboard. Relevant teams are engaged.

Posted Aug 31, 2023 - 09:13 EDT

This incident affected: Portals (Bandwidth App).