Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

10DLC Provisioning Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jun 23, 2024 - 21:41 EDT

Update

Bandwidth has been advised by this vendor that they have restored 10DLC provisioning activities as it relates to this incident. Bandwidth teams will continue to monitor for stability.
Posted Jun 23, 2024 - 19:15 EDT

Monitoring

Bandwidth has been advised by this vendor that they have restored 10DLC provisioning activities as it relates to this incident. Bandwidth teams will continue to monitor for stability.
Posted Jun 23, 2024 - 12:59 EDT

Update

Bandwidth teams continue to engage this industry vendor on this incident. Updates will be provided as they become available.
Posted Jun 22, 2024 - 18:40 EDT

Update

Bandwidth teams continue to engage this industry vendor on this incident. Updates will be provided as they become available.
Posted Jun 22, 2024 - 10:02 EDT

Update

Bandwidth continues work with this industry vendor as they investigate this incident. Updates will be provided as they become available.
Posted Jun 21, 2024 - 23:55 EDT

Update

As we continue to investigate this incident, we identified the source being an off-network industry vendor. Bandwidth is working with said vendor to restore provisioning activities to T-Mobile.
Posted Jun 21, 2024 - 22:09 EDT

Update

As we continue to investigate this incident, we identified the source being an off-network industry vendor. Bandwidth is working with said vendor to restore provisioning activities to T-Mobile.
Posted Jun 21, 2024 - 20:11 EDT

Update

As we continue to investigate this incident, we identified the source being an off-network industry vendor. Bandwidth is working with said vendor to restore provisioning activities to T-Mobile.
Posted Jun 21, 2024 - 16:25 EDT

Investigating

Bandwidth teams are investigating a 10DLC incident impacting provisioning activities to the T-Mobile network.
Posted Jun 21, 2024 - 13:51 EDT
This incident affected: Number Management Services (Line Feature Management).