Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 428 - Wilmington, NC

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 08/30/2020 14:51 ET

Stop Time: 08/31/2020 13:25 ET
Posted Aug 31, 2020 - 19:10 EDT

Update

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 31, 2020 - 14:59 EDT

Update

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 31, 2020 - 10:56 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 31, 2020 - 07:02 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 31, 2020 - 03:08 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 30, 2020 - 23:05 EDT

Identified

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 30, 2020 - 18:52 EDT

Update

We are experiencing an issue on the Bandwidth network affecting Inbound long-distance calls in this area. Local Inbound and outbound calling are not impacted.
Posted Aug 30, 2020 - 14:53 EDT

Update

We are continuing to investigate this issue.
Posted Aug 30, 2020 - 14:53 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Aug 30, 2020 - 14:51 EDT