Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Lumen Porting Delays

Incident Report for Bandwidth

Resolved

Bandwidth has received confirmation from Lumen that the issue on their end is resolved, and all LNP orders should now be complete. We're considering this incident resolved.
Posted Mar 20, 2021 - 15:17 EDT

Update

We are continuing to work with Lumen's escalation teams about porting completion delays and we will provide further updates once they're available.
Posted Mar 20, 2021 - 13:36 EDT

Update

We are continuing to work with Lumen's escalation teams about porting completion delays and we will provide further updates once they're available.
Posted Mar 20, 2021 - 09:10 EDT

Update

We are continuing to work with Lumen's escalation teams about porting completion delays. Our next update will come tomorrow morning unless we receive further information overnight.
Posted Mar 19, 2021 - 23:01 EDT

Update

We are continuing to work with Lumen's escalation teams about porting completion delays and we will provide further updates once they're available.
Posted Mar 19, 2021 - 20:34 EDT

Investigating

We've been advised by Lumen they are experiencing delays in port completion. This could possibly affect both on net ports from Lumen and off-net ports to them. We're engaging their escalation team for resolution and we'll advise once we have further updates.
Posted Mar 19, 2021 - 18:45 EDT
This incident affected: Number Management Services (Number Porting).