Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Campaign Data Retrieval Incident

Incident Report for Bandwidth

Resolved

We've confirmed stability at this time and we're considering this incident resolved.
Posted Jun 30, 2022 - 18:22 EDT

Monitoring

The TCR has installed a remedy and we're currently monitoring to confirm stability. We'll advise once we have determined the incident is resolved.
Posted Jun 30, 2022 - 18:15 EDT

Update

We're continuing to investigate the issue with the TCR, and we'll advise once we have further updates.
Posted Jun 30, 2022 - 16:45 EDT

Update

We're continuing to investigate the issue and we'll advise once we have further updates.
Posted Jun 30, 2022 - 15:03 EDT

Investigating

We're currently investigating an issue with the API endpoint associated with retrieving campaign assignments via the dashboard and API. Customers who provision campaign assignments through BW and not directly with the TCR will not be able to view that data. This only affects viewing data already provisioned; new and updated assignments are processing normally. Relevant teams are currently engaged and we'll advise once we have further details.
Posted Jun 30, 2022 - 12:58 EDT
This incident affected: Number Management Services (Line Feature Management).