Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Messaging Industry Incident
Incident
Report for Bandwidth
Resolved
Bandwidth is seeing traffic restored and processing as expected. We are considering this incident resolved.
Monitoring
Bandwidth has been advised by the industry partner that traffic has restored and processing as expected. We will continue to monitor for stability.
Update
Bandwidth continues investigating an industry condition causing all Long Code SMS, MMS, Toll-Free Messaging (SMS & MMS) messages to not be processed as expected. All messages are failing to be delivered. Bandwidth is working closely with industry partners and vendors to bring about a resolution.
Update
Bandwidth continues investigating an industry condition causing all Long Code SMS, MMS, Toll-Free Messaging (SMS & MMS) messages to not be processed as expected. All messages are failing to be delivered. Bandwidth is working closely with industry partners and vendors to bring about a resolution.
Investigating
Bandwidth is currently investigating an industry condition causing MMS messages to not be process as expected. All MMS messages are failing to be delivered. Bandwidth is working closely with industry partners and vendors to bring about a resolution.
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound).